Free CMQ/OE Practice Test
1. One impediment to contributing to effective change could be that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, rather than due to any fundamental facets of the experiment. This is what’s called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions
2. The theories of Abraham Maslow are foundational aspects of which of those management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The information management approach by which individuals add their knowledge with a common storehouse (such as a database) is known as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it also uses many tools that are not a proprietary the main methodology. Which of those outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache approach to business processes is known as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name emanates from studies of workers at a factory called Hawthorne Works during the early the main 20th century. The study found out that when workers know they’re being monitored during an asq cmq oe question bank, the outcomes from the experiment tend to be diverse from those achieved by workers getting involved in the same experiment who will be unaware they are being monitored. Sometimes the real difference is positive, and frequently the real difference is negative, however, if workers know they’re being observed during an experiment, the outcomes are often skewed, which should be taken into consideration.
2. B: Hr management. Abraham Maslow’s theories are foundational on the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which many individuals have called a pyramid. Towards the bottom would be the simplest physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow considered that just isn’t possible for individuals to get the purpose of meeting their more impressive range needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The information management approach by which individuals add their knowledge with a common storehouse (such as a database) is known as a codification strategy, or push strategy. Another answer choices are all instruments or strategies commonly used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, could be included in 5 Whys strategy for progressing to the foundation of your problem. The diagram concept was created by Kaoru Ishikawa, which is commonly used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache approach to business processes is known as the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually employed in the style of employee training programs.
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