Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s wonder that inventory discrepancies are going to sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges are eligible for Amazon FBA reimbursement.
In most cases, it’s your decision to identify occurrences that be entitled to Amazon FBA reimbursement and submit the right claims. The full process is difficult and time-consuming. Also, remember that claims for just about any of the errors has to be filed within 1 . 5 years with their occurrence.
The following information breaks down what Amazon FBA reimbursement is, and exactly how you can most easily recover money which is rightfully yours.
Types of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s quite normal for inventory to get lost in the course of shipping or misplaced from the warehouse. Another common cause is inaccurate barcoding. Largest, the only way to be sure what’s happening in your inventory would be to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse as well as in the path of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
On the way from the fulfillment center towards the customer
That could fulfillment center
Missing in fulfillment centers for the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a significant proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit can help you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received a refund, but would not return them
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Sixty days: customer granted different towards the refund guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. However they do owe you Amazon FBA reimbursement when it does. Inside your be positive about this is always to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It’s your responsibility to determine if such fees are overcharged and still provide proof in an Amazon report that supports lower product weight and dimensions.
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