Decanting tenants a great procedure guide


Each time a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could offer the large number of displaced tenants in the impacted area. The Housing Association required an emergency housing solution for your team that could provide:

• 24/7/365 entry to comfortable, long-term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations inside the impacted areas additionally,

to make sure costs were managed effectively, the business required a fix that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee along with the client.


The Housing Association necessary to secure a thorough emergency housing solution that will keep your charges down and streamline the billing process hence the CATS team could target meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus more, could provide the Housing Association CATS teams with furnished apartments with an extended stay over Thirty days. This solution offered several advantages, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotel rooms, and identifying convenient options in a specific location, the client surely could reduce staff overtime previously used on invoicing and processing, eliminate short term stay hotel taxes and worked Jigsaw to negotiate exceptional leasing terms longer (Sixty day) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed the client to improve operating efficiencies by offering a single source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an unexpected emergency housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a more comfortable, home-like environment with larger apartments, full-size kitchens and separate areas. This solution allowed the client’s employees to concentrate less around the stress and inconveniences related to getting away from home for too long durations and more on fulfilling the displaced tenant’s needs.

• Enhanced entry to information

Centralised event data allowed for simplified and consolidated catastrophe reporting. In addition, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results By offering a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw might profit the client save lots of time, money and resources. Therefore, the Housing Association possessed a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To learn more about it study or how Jigsaw can function with you use a temporary housing solution to your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

More info about decanting tenants a good practice guide browse our resource.

Leave a Comment