Free CMQ/OE Practice Test
1. One impediment to contributing to effective change is that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, instead of because of any fundamental aspects of the experiment. This is known as the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational elements of which of such management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The ability management approach through which individuals add their knowledge with a common storehouse (for instance a database) is actually a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it also uses many tools that are not an exclusive section of the methodology. Which of such outside tools commonly utilized in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache approach to business processes is recognized as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name originates from studies of workers at the factory called Hawthorne Works during the early section of the last century. The research found out that when workers know they’re being monitored in an cmq/oe exam questions, the outcome from the experiment are usually distinct from those achieved by workers enjoying much the same experiment who’re unaware that they are being monitored. Sometimes the main difference is positive, and often the main difference is negative, when workers know they’re being observed in an experiment, the outcome in many cases are skewed, and this has to be taken into account.
2. B: Human relations management. Abraham Maslow’s theories are foundational on the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which many people have called a pyramid. Towards the bottom include the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow belief that fat loss for individuals to get the objective of meeting their higher level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The ability management approach through which individuals add their knowledge with a common storehouse (for instance a database) is actually a codification strategy, or push strategy. The other answer choices all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, can be included in 5 Whys method of addressing the foundation of a problem. The diagram concept was created by Kaoru Ishikawa, which is popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache approach to business processes is recognized as the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually used in the design of employee training programs.
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